Introduction
Bexley Publishing ("we", "us", or "our") respects your privacy. This policy explains what personal information we collect when you visit our website, request a proposal, or work with us on a book, and how we use and protect it.
By using our website or services, you agree to the practices described here. If you do not agree, please do not use our website or submit your information.
Information we collect
We collect information in three ways:
- Information you give us. Your name, email address, phone number, mailing address, and details about your book project when you fill out a form, request a proposal, call us, or email us.
- Project materials. Manuscripts, outlines, images, author bios, and other files you share so we can write, edit, design, publish, or market your book.
- Information collected automatically. Your IP address, browser type, device information, pages visited, and referring website, gathered through cookies and similar technologies.
Payments are handled by third-party payment processors. We do not store full card numbers on our servers.
How we use your information
We use your information to:
- Respond to inquiries and prepare custom proposals.
- Deliver the services you hire us for, including writing, editing, cover design, publishing, and marketing.
- Send project updates, invoices, and account-related messages.
- Send marketing emails, only where you have agreed to receive them.
- Improve our website, services, and customer experience.
- Meet legal obligations and prevent fraud or misuse.
Your manuscript and intellectual property
Your work stays yours. We use manuscripts and project materials only to provide the services you request. We do not sell, publish, or share your work without your permission, except with team members and trusted partners (such as printers or distribution platforms) who need it to complete your project.
Copyright and ownership terms for your book are set out in your service agreement.
Data security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections and restricted access to project files. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data retention
We keep personal information for as long as needed to provide our services, maintain business records, resolve disputes, and meet legal requirements. When information is no longer needed, we delete or anonymize it.
Your rights and choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct information that is inaccurate or incomplete.
- Ask us to delete your information.
- Object to or limit certain uses of your information.
- Opt out of marketing emails at any time using the unsubscribe link.
To make a request, email us at [email protected]. We may need to verify your identity before responding.
Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us personal information, contact us and we will delete it.
Third-party links
Our website may link to other websites, such as retailers or social media platforms. We are not responsible for their privacy practices, so please review their policies before sharing information with them.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Significant changes may also be announced on our website or by email.
Contact us
Questions about this policy or your personal information? Email [email protected] or call (279) 777-0380.